Hiccups More Condition_symptoms

• The revisions for 2000 are an excellent product, with a record even better. Users will benefit from the lessons of thirteen years of experience implementing ISO 9000 standards, as well as recent developments in the field of management.

• Less paperwork. ISO 9000 only requires six documented procedures. Is then to senior management of each organization deciding which other procedures require be documented, according to the needs of your organization.

• ISO 9000:2000 series is restructured based on a business process model that most closely reflects how organizations actually operate, which should make the system of quality management more effective, easy to implement and audit.

• The design and development of ISO 9001:2000 and ISO 9004:2000 as a "consistent pair" strongly linked provides organizations with a structured approach to progress beyond the certification to achieve Total Quality Management (TQM) (eg, the satisfaction of not only customers but partners, employees, suppliers, local community and society as a whole).

• The requirement enhanced customer satisfaction and the inclusion of requirements for monitoring customer satisfaction and continuous improvement will ensure that the organizations using the standards not only "do the right thing" ( efficiency), but also to "do the right things (effectiveness)

• Vocabulary ISO 9000:2000 Version has been developed to make them easier to understand and implement for organizations large and small manufacturing or services, public and private sectors

• ISO 9000:2000 series goes beyond the requirements customer to increase their satisfaction. The revised standards can be used as a basis for achieving TQM. These rules are based on eight principles of quality, which are clearly reflected in the ISO 9001 and ISO 9004. These guidelines cover the basics of many quality awards.

• ISO 9001:2000 has been designed to have maximum compatibility with the ISO 14001 standard for environmental management system. ISO 19011, to be published in 2002, will allow a joint and coordinated audits of management systems and environmental quality.

Sources: Websites ISO

• www.iso.ch
  (website ISO)

• www.tc176 org.
  (website of ISO / TC 176)

• www.bsi.org.uk/iso-tc176-sc2
  (website of Subcommittee 2 of ISO / TC 176)